If you are unable to visit the nursery we offer a mail order service.
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Royal Mail
We can use Royal Mail standard service where the cost varies according to the parcel weight, and can cost approximately 25% less than Parcel Force. If you choose this option, please make sure to pay by limit cheque. Please note that your plants will spend longer in transit, and as perishable items, we cannot accept responsibility for orders sent by this service (though we have had no parcels lost to date).
Parcel Force
Alternatively we can use Parcel Force for delivery and the standard charge is £14.99 for any parcel up to 10kg – very large orders may cost extra, in which case we will advise you. Charges and delivery can vary for the Scottish Highlands, Islands, Isles of Man and Isles of Scilly – please call us for details. The Parcel Force service guarantees delivery within 48 hours and we have not had any problems with it.
Payment
Please make payment by cheque or postal order, made payable to M.R.Mitchell. Do not send cash.
Alternatives
Please list a few alternatives in case your choices are not available, or instruct us to substitute with something similar, or if you prefer we can return a credit note. Alternatively you may wish to send a limit cheque, where you simply write in words the maximum value of your order at the top of the cheque, leaving the box for figures blank. We will then complete the text and figures for the correct amount.
Minimum Order Value
Due to the high labour input on mail order, our minimum order value is £30 sterling, excluding postage. Please allow up to 14 days for delivery.
